WA Claims Group
No win, no fee1300 590 838Calls answered 7am to 3pm, Mon to Fri (WA time)
Western Australia · Motor Vehicle Injury

Free case review for your car accident claim.

Injured in a crash on WA roads? Answer a few questions, about 60 seconds, and we'll tell you where you stand, even if you were partly at fault.

  • Our team includes a former claims assessor from the other side
  • No win, no fee*: you pay nothing to find out
  • Perth-based. WA motor injury claims only.
  • Free case review. No obligation. No pressure.
5.0 on GoogleLegal Practice Board of WA
Step 1 of 3~60 seconds

Let's start with the basics

When did the accident happen?
Were you injured?
Your information is confidential and secure

The form is open 24 hours. We answer the phone 7am to 3pm, Mon to Fri (WA time).

No win, no feeFree case reviewFormer claims assessor on our teamPerth-basedWA motor injury claims only5.0 on GoogleNo win, no feeFree case reviewFormer claims assessor on our teamPerth-basedWA motor injury claims only5.0 on Google
Why people accept less than they should

They've done this thousands of times. You've done it once.

Every motor injury claim in WA runs through a single compulsory insurer. Whether you go looking for them or not, if you were hurt on WA roads, that is who your claim goes to.

And they are not your insurer. They insure the driver who hit you, their job is to settle your claim for a reasonable amount, not the maximum amount.

They assess claims every day. They have doctors they use, forms they expect, and a clear idea of what each injury is worth to them. Most people making a claim have never seen any of it before.

That gap is the whole problem. It's also the reason we hired from the other side.

Their side
Claims assessors, medical panel, legal team
Your side
You, on your phone, in pain
Claims they handle
Thousands every year
Claims you'll handle
One
What it costs them
Nothing to make a low first offer
What it costs you
Everything you didn't know to ask for
What happens next

Three steps. No cost to find out.

Most people call us because they don't know whether they have a claim at all. That's exactly what the first call is for.

01

You answer a few questions

About sixty seconds, on your phone. Enough for us to see whether there's a claim worth pursuing.

02

We call you back

A real person from our Perth team, not a call centre, calls you back, usually within one business day. One conversation about what happened, what you can claim, and what the insurer is likely to do. No cost, no obligation.

03

We take it from there

If you have a claim and you want us to run it, we deal with the insurer, the paperwork and the medicals. You focus on recovering.

Under the WA motor injury scheme

What a motor injury claim can cover

WA runs a fault-based motor injury insurance scheme. If another driver's negligence caused your injury, you may be able to claim for more than just medical bills.

Medical & treatment costs

Hospital, GP, physio, specialists, scans, medication and rehabilitation, past and future.

Lost income

Wages you've already lost, and your reduced ability to earn in future if the injury doesn't fully resolve.

Care and help at home

Paid or unpaid help with things you can no longer do, housework, childcare, yard work, driving.

Pain and suffering

Compensation for the injury itself, subject to the thresholds that apply under WA law.

Every claim is different and eligibility depends on your circumstances. Nothing here is legal advice or a promise about your claim, it's what the scheme allows for, and the reason it's worth checking.

The part people find out too late

WA motor injury claims have hard deadlines

Miss them and a valid claim can be worth nothing. This is the single most common reason people can't be helped when they finally call.

ASAP

Report the accident as soon as practicable

The accident needs to be reported and the insurer notified promptly. Delay makes a claim harder to run, even when it's a good one.

3 years

To settle or start court proceedings

Under the Limitation Act 2005 (WA) you generally have three years from the date of the accident. It sounds like a long time. It isn't, medical evidence takes months to gather.

Who you'll actually deal with

We hired from the other side of the table

Knowing how a motor injury claim gets assessed isn't something you learn from the outside.

Nigel Smith, Senior Paralegal, WA Law Group

Nigel Smith

Senior Paralegal · former motor injury claims handler

Nigel spent years assessing motor injury claims from inside WA's compulsory motor injury insurer. He knows what they look for, what they question and what a claim needs to stand up. Nigel is a Senior Paralegal, not a solicitor, and works under the supervision of our admitted lawyers.

Nathan Lord, Solicitor, WA Law Group

Nathan Lord

Solicitor · previously acted for insurers

Nathan is an admitted solicitor who previously acted on the insurer side of personal injury claims. He now runs claims against them, which means he can usually tell you early what a claim is realistically worth arguing for.

Straight answers

The questions we get asked most

What if the accident was partly my fault?

You may still be able to claim. WA's scheme is fault-based, but being partly responsible usually reduces a claim rather than ending it. Even where the insurer says you were contributorily negligent, it's worth having someone check. This is one of the most common reasons people wrongly assume they have no claim.

The insurer has already contacted me. Is it too late?

No. It's a good reason to talk to someone before you agree to anything. Once you accept a settlement it's generally final, so it's worth understanding what the offer covers, and what it doesn't, before you sign.

What does "no win, no fee" actually mean?

You don't pay our professional fees unless your claim succeeds. Disbursements and external costs, things like medical reports, court filing fees and expert opinions, can still apply, and we'll explain exactly how they're handled in writing before you commit to anything.

Will I have to go to court?

Usually not. Most WA motor injury claims are resolved by negotiation with the insurer. Court proceedings are sometimes started to protect a deadline or to apply pressure, but the majority of claims settle without a hearing.

I was a passenger. Can I claim?

Often yes, including when the driver was a family member or a friend. The claim is made against the compulsory insurance policy attached to the vehicle, not against the person personally. Passengers are frequently in a stronger position than they expect.

How much will this cost me to find out?

Nothing. The case review and the call that follows are free and carry no obligation. If we don't think you have a claim worth running, we'll tell you that.

Free · No obligation · No win no fee*

Find out where you stand.

Sixty seconds now can be worth a great deal later.

Form open 24 hours. Phones 7am to 3pm, Mon to Fri (WA time).

Call 1300 590 838
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